Step 3: Ongoing Training

If you are working toward Crisis Worker Certification, welcome to section three. At this point, you have completed all trainings in step one (pre-employment) and step two (onboarding).

  1. These courses must be taken prior to applying for your Crisis Intervention Worker Certification
  2. Complete in any order
  3. All courses are one hour in duration
  4. Take final quiz for each training (pass rate is 75%)

Once all trainings are completed, print out your training certificates to provide verification to employer

Training Modules:

Affirming Responses for LGBTQA+

Anti-Racist Practices in Working with BIPOC Individuals

Brain Development & Impact of Trauma

Cultural Humility in Working with New Pennsylvanians

Forensic Mental Health Services & Supports

Preventing Ageist Practices in Crisis Services

Preventing Ageist Practices in Crisis Services is a one hour educational training seminar. Purpose of this training, is to define ageism, provide guidance for identifying internal ageist views, and provide tangible skills when encountering an older adult on a crisis call.

Open the Preventing Ageist Practices in Crisis Services Training

Value of Peer & Recovery Specialty in Crisis Response

Working Collaboratively with Law Enforcement Officers